Customer Reviews

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Check out what customers like you are saying about Pillow Decor!

At Pillow Decor we are committed to helping our customers find the perfect combination of pillows, combining colors and textures, while considering comfort and style. We define our success by our many happy customers!

You will find specific product reviews on our individual product detail pages. We post these reviews as we receive them without modification. It is our goal to do everything we can to ensure that you find what you are looking for and that you are happy with your Pillow Decor throw pillows and your shopping experience.

Please remember that every computer monitor will show colors slightly differently. We do our very best to provide accurate descriptions and good quality images for all our throw pillows. Most people start their pillow search by using our throw pillow color categories. If you have any concerns about matching specific colors, please give us a call. We can provide you with Benjamin Moore color codes and Pantone color codes. Benjamin Moore decorating centers can be found throughout the United States and Canada, and any Benjamin Moore store will be able to provide you with paper color samples that you can take away and use for color matching in your home. Please consult the Benjamin Moore store locator to find the Benjamin Moore decorating center nearest you.

Beautiful Pillows Aug 05, 2014
Reviewer: Gwendolyn B. from Murphy, NC USA

Thank you so much for the beautiful toss pillows. The color is exactly as displayed on your website. Your customer service is excellent. I have already told several of my friends about your company. Thanks again!

Job Well Done Mar 15, 2014
Reviewer: David Miller from Yellowknife, NWT Canada

My pillows were delivered extremely promptly. I was very impressed. I also very much appreciated the option of feathers instead of synthetic. Loved the variety in your inventory and am extremely pleased with the product. The photo on the site actually captured the true colour so there were no surprises when it arrived. The free shipping on orders over 100 dollars made all the difference. You folks deserve credit for a well-run customer oriented organization and I definitely would recommend you to my friends here in Yellowknife. Job well done.

Pleasant, Efficient Experience Feb 03, 2013
Reviewer: Judy Halfen from Grand Rapids, MI USA

Couldn't be more pleased with the product and service. Thank you for this pleasant shopping experience.

Great Product /Speedy Service March 05, 2012
Reviewer: Crystal D. from Glen Burnue, MD USA

Received my pillow last week and its the perfect size and color. I called customer service to ask about the color (as suggested) and she was extremely helpful and suggested the perfect color that I was looking for. Couldn't be more pleased, thanks!

Great Product /Speedy Service January 23, 2012
Reviewer: C.L. from Toronto, ON Canada

This was the second time that I ordered feather-filled pillow forms from Pillow Decor. I purchase a lot of forms for my design business, and these are some of the best. PD has sizes I can't find elsewhere, and the pillows arrive quickly. It's a very painless shopping experience!

Couldn't ask for more! October 20, 2011
Reviewer: Susan A. from Bayside, NY USA

I have been looking for a long time for pillows that would match my decor. As a last resort I went to various fabric places thinking I would have to have pillows made up. After it all I couldn't find anything that was pleasing to my eye until I found your website. Just my taste with quality fabric, great workmanship, and low prices. Couldn't ask for more!

Thoroughly Satisfied! March 15, 2011
Reviewer: Tascha S. from Langley, BC Canada

I just received my pillows and I am thoroughly satisfied with them and also how fast they were processed, shipped, and delivered! They are indeed what is pictured on the website. Now just have to think about where else in my condo I need some pillows! Thanks for the great service and I will certainly be back!

Thank You! January 18, 2011
Reviewer: Dr. Laura S. from Breckenridge, CO United States

I ordered two of the crinkled silk pillows in teal blue for my office. They arrived today and I just wanted to let you know how pleased I am with them. The color was exactly as pictured on your site. The quality is excellent, the service was prompt, and they were well packaged. I will definitely order from your company again.

Love the Pillows! December 08, 2010
Reviewer: Marion D. from Kingston, ON Canada

My Mongolian pillows arrived yesterday and all I can say is wow!!! I love them and they arrived very fast. Thank you for the great pillows and great service!

Amazing Pillows! August 20, 2010
Reviewer: K. Parkhomenko from Richmond Hill, ON Canada

I am impressed with the quality of the products and fast delivery time. Everything is amazing. Thank you for having such a wonderful website for everyone to order from Canada and USA. It's very convenient. Thank you for bringing that extra touch for my home.

Absolutely Beautiful! March 14, 2010
Reviewer: S. Gonzales from Corbett, OR United States

My pillows arrived in about 2 days and they are BEAUTIFUL! Thank you so much for the years of pleasure they are sure to give. Now I know where to go for great pillows and service.

Gorgeous Cushions July 17, 2009
Reviewer: Simon from Scotts Valley, CA, United States

The first order of cushions I received proved of HIGHEST QUALITY, with MOST GORGEOUS cushion covers imaginable, and I have shopped several sites. I am replacing all my cushions with yours!

Beautiful Pillows and Excellent Service December 03, 2008
Reviewer: Shauna from Bothell, WA, United States

I fell in love with my new pillows when I saw them online but with merely days before my Thanksgiving party I didn't think I had time to order. On a chance I called the store and spoke with a representative who couldn't have been more helpful. He pulled my order personally and got it right in the mail. I got my package 2 days later. The pillows are gorgeous and beautifully constructed but what I appreciated the most was the excellent service.

Wonderful Products! October 06, 2008
Reviewer: Samantha from Carmel, CA, United States

I am so impressed with the quality and value of my pillows. They far exceeded my expectations. I have recommended Pillow Decor to all my friends. Thanks!!!

I am very satisfied with your products!! May 28, 2008
Reviewer: Sony Heron from New York, NY United States

I had to write to tell you how thrilled I am with your website, pillows and customer service!! Your pillows are so accurately described on the website that there were no surprises once I received them....just pure joy.

I also had a query regarding the size of the inserts. However, once I contacted the customer service group and spoke with Peter (who was cordial, knowledgeable and so wonderful) my issue was corrected and without any extra hassles or drama.

Thank you for being such a reputable and reliable company....I will refer all my friends to your website and products; it won't take much prodding, once they see and feel my pillows, I'll have to hold them back from my laptop.

I will definitely order again in the near future....thanks again!!

Awesome Pillow Covers!! December 14, 2007
Reviewer: Tracey Pettingill from Baltimore, MD

United States The covers arrived today and they are truly better than I imagined.
Rich....fabulous colors, great texture and beautifully made. Thank you so very much and thank you for your speedy shipping.

Beautiful! November 24, 2007
Reviewer: Arvetta Souza from Malden, MA United States

Just a note to let you know how very much I am enjoying the pillows I ordered! I don't want to ever be without them!! The color and texture, the professional assembly and non-wrinkle fabric makes them perfectly beautiful and practical!! I will definitely be shopping your web site again when looking for that special touch!

High praises to your staff! November 12, 2007
Reviewer: Joan Dwyer from Amityville, NY United States

I searched high and low to find solid orange pillows and could not find the right shade but with the assistance of your knowledgeable staff who recommended a shade of orange from your Saturna silk line, I was able to the find a perfect match for my decor. I will definitely order from you again!

Fabulous service and fabulous pillows! August 02, 2007
Reviewer: Julie Barret from Menora, WA Australia

It was so easy and so quick to order my pillows from halfway around the world. From start to finish the service was prompt, attentive and efficient - and the cushions are absolutely gorgeous. Thank you!

Thank you for the excellent service! July 27, 2007
Reviewer: Amy F. from Bethesda, MD United States

Many thanks for your help, and your excellent customer service. I shop on line a lot, and am thrilled to find a place this responsive.

Great Products! Great Service! May 22, 2007
Reviewer: Mary Ellen Loberger from Indianapolis, IN United States

I have been completely amazed by the customer service at Pillow Decor. I do a lot of online shopping for both home and business and I have never come across a company that is so responsive and helpful to its customers as Pillow Decor is. The company was very quick to respond to my inquiries and very helpful in product selection prior to my purchase. I also requested a product exchange and they mailed me my exchanged item before they had received my return! They are extremely prompt, helpful, responsive, and organized. I highly recommend Pillow Decor to anyone. I wish they could teach their business skills to other online companies!

Thank you for the gorgeous pillows! March 23, 2007
Reviewer: DAPHENA J HOWARD from CARSON, CA United States

The Flower Swirls Pillows are the most gorgeous pillow cases. They are of exceptional quality! Thank you for producing such high qualtiy merchandise and for your friendly, helpful service.

Excellent Pillow Purchasing Experience December 08, 2006
Reviewer: Ellyn Ford from Portland, OR United States

Pillow Decor was a fabulous find with a broad selection of pillows, excellent pricing and outstanding customer service. Top quality construction and design made me very happy with my purchase.

Wonderful Products and Service November 21, 2006
Reviewer: Brenda Freedman from Charleston, SC United States

I received my pillows and wanted to let you know how pleased I am with what I chose, the ease in which to order from your website and accurate estimated time to receive package. I had been looking to add pillows to some I have but discovered they were discontinued so started my search for new pillows online where I do the majority of my shopping, as well as research products. As I browsed various sites I could not find anything comparable, or for that matter, anything I wanted to purchase. When I got to the site there was a large selection of pillows to match my needs. I expected them to be of high quality, but they far exceeded my expectations. The fabric is beautiful and the construction of the pillow is flawless. I will be ordering more to match what I received as they truly make a statement. I have passed the site along to family and friends.

Exceptional Service and Product July 07, 2006
Reviewer: Shelly H. from Newark, DE United States

Pillow Decor is the best online service for finding pillows of unique and high quality. This is the only online provider that I found excels in customer service and in offering information pertaining to the styles and contrast of each product for which I needed exact details. I highly recommend this company to anyone seeking decorative pillows.

Product Quality & Service May 16, 2006
Reviewer: Rita La Puerta from Canovanas, USA Puerto Rico

I received the pillows ordered and was very excited and very pleased. The color, size and fabric was just perfect. They are just what I was looking for. I must also add that the service provided was excellent - quick response and very helpful at all times.

Quality Products and Quality Customer Service March 26, 2006
Reviewer: Enesta Jones from Washington, DC, United Sates

The monastery stripe pillows in orange are even more stunning in person. For the first time, I have discovered a company online that provides an accurate description of what a quality product looks and feels like. In addition, the staff person I dealt with prior to my purchase was very responsive and helpful. What a combo - quality products and quality customer service!

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